Shipping Policy
🚚 Shipping Policy
We appreciate your purchase from CuteBX where the cutest surprise Mystery Box awaits you! This section contains all the necessary information about our shipping process. Please read carefully before placing your order.
🛠️ Processing Time
Our processing time varies depending on the shipping method you select:
- Free Shipping: Orders are processed within 2-5 business days.
- Express Shipping: Orders are processed within 1-2 business days.
Processing time includes carefully hand-picking your order and any necessary customization before packaging it for shipment. Each Mystery Box is specially prepared with care and love—thank you for your patience!
📦 Delivery Time
Your package will generally arrive in 8–12 business days after shipping once your order has been processed, with actual delivery time varying by location. We strive to ship orders as quickly as possible ensuring you receive tracking information when your package begins its journey.
🌍 Shipping Locations
We proudly ship worldwide! Your order will reach you through reliable carriers selected specifically for your delivery destination to provide safe and efficient shipping to any location.
💸 Shipping Rates
Your selected shipping method combined with your order’s total weight determines the shipping fees. The shipping fee does not cover applicable sales tax. You will see the precise shipping cost at the checkout page before finalizing your purchase.
🌐 International Orders
We do ship internationally! The delivery schedule for shipments can change based on where they are being sent. Customers must pay customs duties and all additional charges including VAT when receiving their orders. These charges will not appear in your order total and you need to pay them separately when you receive your delivery. Please Note . If delivery fails due to incorrect, incomplete, or changed address, phone number, or any other customer-related reasons, no refund will be issued.
📩 Questions?
If you have any questions about shipping or need help with your order, feel free to reach out to us at [email protected] Send your inquiries to [email protected] and expect a response from us within a 24-hour period.